Supporto

Siamo qui per aiutarti. Consulta le FAQ o inviaci un messaggio.

Domande frequenti

How do I install VideoRecompress Studio? +
Download the installer from our download page, run the setup wizard, and follow the on-screen instructions. The installer includes FFmpeg and all required runtimes. No additional software is needed.
What are the system requirements? +
Windows 10 o Windows 11 (64 bit). Processore dual-core (quad-core consigliato). 4 GB di RAM minimo (8 GB consigliati). 200 MB di spazio libero su disco per l'installazione. A dedicated GPU (NVIDIA, Intel, or AMD) is recommended for hardware-accelerated encoding but is not required.
Cosa succede dopo la scadenza della prova? +
Dopo 30 giorni, il software aggiunge un piccolo watermark ai file elaborati. Puoi acquistare una licenza in qualsiasi momento per rimuovere il watermark e continuare a utilizzare tutte le funzionalità senza limiti.
How do I activate my license key? +
Open the application, go to Settings, and click "Enter License Key." Paste the key you received by email and click Activate. Your license is validated instantly and unlocks all features permanently.
Hardware acceleration is not detected. What should I do? +
Make sure your GPU drivers are up to date. NVIDIA users need the latest Game Ready or Studio driver. Intel users need the latest Graphics driver. AMD users need the latest Adrenalin driver. If hardware encoding is still unavailable, the software will automatically fall back to high-quality software encoding.
Will recompression reduce my video quality? +
With the default presets, quality loss is virtually imperceptible. The CRF (Constant Rate Factor) values are carefully chosen to balance file size and visual quality. Lower CRF values preserve more detail at the cost of larger files. You can always adjust the CRF manually for full control.
Quali formati video sono supportati? +
VideoRecompress Studio legge oltre 20 formati video tra cui MP4, MKV, AVI, MOV, WMV, FLV, WEBM e molti altri. Codifica in H.264, H.265, AV1 e VP9.
Ho bisogno di una GPU potente? +
No. Una GPU velocizza notevolmente la codifica, ma il software passa automaticamente a una codifica software di alta qualità se non viene rilevata una GPU compatibile.
Can I use the command-line interface (CLI)? +
Yes. VideoRecompress Studio includes a CLI tool for automation and scripting. Usage: VideoRecompressStudio.CLI --input <dir> --preset phone_archive --output <dir>. Run VideoRecompressStudio.CLI --help for all available options. See the documentation for details.

Contattaci

You can also reach us directly at

support@contenta-videorecompress.com